Privacy Policy

Introduction

At Postroom ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content creation platform and related services.

Please read this privacy policy carefully. By using Postroom, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account, we collect information that you provide directly to us, including:

• Name and email address
• Profile information (such as your profession, industry, and areas of expertise)
• Payment information (processed securely through Stripe)
• Content you create, save, or share through the platform

Usage Information

We automatically collect certain information when you use our service:

• Device information (browser type, operating system)
• Log data (access times, pages viewed, IP address)
• Usage patterns (features used, interactions with the platform)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized content ideas based on your profile and preferences
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

AI and Your Content

Postroom uses artificial intelligence to help generate content ideas and assist with drafting. Here's how we handle your content:

• Your content is yours. We do not claim ownership of any content you create using Postroom.
• No training on your data. We do not use your personal content to train our AI models without your explicit consent.
• Secure processing. When AI features are used, your content is processed securely and not stored beyond what's necessary for the service.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of Postroom, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls for our team members.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us. Some information may be retained for legitimate business purposes or legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at privacy@postroom.app.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These are used for authentication, preferences, and analytics. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Postroom is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch: